Privacy Policy

Last Updated: June 1, 2023

At EmergencyFind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We may collect information about you in various ways, including:

1.1 Personal Information

When you create an account, search for services, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (when applicable)

1.2 Usage Information

We may collect information about how you use the Service, including:

  • Search queries
  • Service providers you contact
  • Pages you view
  • Time spent on the Service
  • Referring website or application

1.3 Device Information

We may collect information about your device, including:

  • Device type
  • Operating system
  • Browser type
  • IP address
  • Mobile device identifiers

1.4 Location Information

With your consent, we may collect precise location information from your device to provide location-based services, such as finding emergency service providers near you.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the Service
  • Connect you with emergency service providers
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience on the Service
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

When you request to connect with a service provider, we may share your contact information and service request details with the service provider to facilitate the connection.

3.2 With Third-Party Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

3.3 For Legal Reasons

We may share your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal process
  • Protect the rights, property, and safety of EmergencyFind, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues

3.4 Business Transfers

If EmergencyFind is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have several choices regarding your personal information:

5.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account or contacting us.

5.2 Location Information

You can control whether your device shares precise location information with us through your device settings.

5.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

5.4 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@emergencyfind.com.